![](https://media.stonly.com/media/images/cf17b988-3e2e-46df-8ba6-0baaf12e9cc0.png?s=70c0986139552843f0b86bfdce0925b6167bae7eaa80b516bee351e658f99e7e8848acb84979892e493e01e980ddca31190f7d3c82247ab5f7f604e5b51a7cdcc0f41d1f69fbb189836f4a746661e3b11f99a351e6e971f08662f3818b86d77aaf5585eb9187464018e1b9aa0962e5fc&w=1280&h=1440&auto=format)
![](https://media.stonly.com/media/images/cf17b988-3e2e-46df-8ba6-0baaf12e9cc0.png?s=70c0986139552843f0b86bfdce0925b6167bae7eaa80b516bee351e658f99e7e8848acb84979892e493e01e980ddca31190f7d3c82247ab5f7f604e5b51a7cdcc0f41d1f69fbb189836f4a746661e3b11f99a351e6e971f08662f3818b86d77aaf5585eb9187464018e1b9aa0962e5fc&w=1280&h=1440&auto=format)
PrimaDonna Elite - ECAM65055MS
Priming |
---|
1. Connect the appliance to the mains electricity supply. Make sure the main switch at the back of the appliance is pressed;
2. "SELECT LANGUAGE": Press the selection arrow corresponding to the required language. Follow the instructions indicated on the appliance display: 3. "FILL TANK WITH FRESH WATER": remove the water tank, open the lid, fill to the MAX line with fresh water, close the lid and put the tank back in the appliance. 4. "INSERT WATER SPOUT": Check that the hot water/steam spout is inserted on the connection nozzle and place a container holding a minimum of 3.38 floz / 100 ml underneath.
5. "WATER CIRCUIT EMPTY PRESS OK TO START" appears on the display. 6. Press the " OK" button to confirm. The appliance delivers hot water from the hot water spout then goes off automatically. The coffee machine is now ready for normal use.
Please note
|
Lights/Alarms |
---|
Descaling alarm stays on after the cleaning cycle has finished |
If a customer tries to descale their unit and at the end of the process the alarm is still active it is likely they did not do all the steps or the cycle was interrupted. The descaling process is different on all machines. Refer to the manual for the model
NOTE: Descaling the unit and keeping it clean is very important to the unit's operation and longevity. If the unit is not kept clean it is likely it will not continue to produce a great cup of coffee. |
Unit is showing error message " FILL BEANS CONTAINER "- but it has beans |
|
Unit is showing “LESS COFFEE” alarm |
|
“GROUND TOO FINE” error message |
|
Water tank light flashes |
Perform the rinse function |
Empty Circuit message |
This error means the unit needs to be primed. Remove the water softener if present. Must have an airlock in the system. |
Other Alarms |
Refer to user’s manual |
Grinding problems |
---|
The grinder is grinding too long or too short |
Do an encoder reset and do 3 or 4 espressos in a row, the grinder should start to self adjust. |
Inside the Service door problems |
---|
My unit has coffee grounds inside of the unit |
If using pre ground coffee:
If using beans
|
Infuser is stuck / Can’t remove stuck infuser |
|
Steaming issues |
---|
Not Frothing |
|
Making Coffee Issues |
---|
Coffee doesn’t flow |
Perform the rinse function. If water is coming out:
If no water is coming out:
|
The coffee comes out too quickly/ no crema on my espresso |
The coffee is ground too coarse. Adjust the grinder to the finer setting. |
The coffee comes out too slow or dripping |
The coffee is ground too fine. Adjust the grinder to the coarse settings. |
Cold coffee |
Check the manual to review how to adjust the temperature.
Note: Make sure the consumer understands espresso coffee is not as hot as drip coffee. Espresso is meant to be drink as a shot, not a large cup of coffee. |
How to do the FACTORY RESET function |
---|
This function restores the factory values of all menu settings and quantities set, with the exception of the language. To reset to defaut setting proceed as follows:
|
Descaling |
---|
Descale the appliance when "DESCALING NEEDED - PRESS OK TO START (45 min)" appears on the display: To descale immediately, press the selection arrow corresponding to " OK" and follow the instructions from point 4.
To descale the appliance later, press the selection arrow corresponding to " ESC". The symbol appears on the display to remind you that the appliance needs descaling. (the message appears each time you turn the appliance on).
To access the descaling menu:
1. Press the selection arrow corresponding to the " " symbol to enter the menu.
2. Press the selection arrow corresponding to "descale " and follow the instructions on the display.
3. "REMOVE WATER FILTER" extract the water tank, remove the water softener filter (if present) and empty the water tank. Press the selection arrow corresponding to "NEXT>".
4. "DESCALER (LEVEL A) AND WATER (LEVEL B)"; Pour the descaler into the tank up to the level A marked inside the tank (equal to one 3.38 floz /100 ml pack), then add water (one litre) up to level B and put the water tank back. 5. Press the selection arrow corresponding to "NEXT>".
6. "EMPTY DRIP TRAY": Remove, empty and replace the drip tray and grounds container. Press the selection arrow corresponding to "NEXT>". 7. "POSITION 2l CONTAINER OK TO START": Place an empty container with a minimum capacity of 2 liters under the hot water/steam spout and brewing unit.
Important! Danger of burns Hot water containing acid flows from the hot water/steam and brewing unit. Take care to avoid contact with splashes of this solution.
8. Press " OK" to confirm that you have added the descaling solution. "DESCALING UNDERWAY" is displayed: The descale program starts and the descaler liquid comes out of the hot water and brewing unit. A series of rinses is performed automatically to remove all the scale residues inside the coffee machine. After about 25 minutes, descaling stops.
9. "RINSE AND FILL WATER TANK UP TO MAX LEVEL": the appliance is now ready to rinse with fresh water. Empty the container used to collect the descaler solution. Extract the water tank, empty, rinse under running water, fill with fresh water up to the MAX level and put back in the appliance.
10. "POSITION 2l CONTAINER PRESS OK TO START RINSING": Place the container used to collect the descaler solution empty under the brewing unit and hot water/steam spout and press the selection arrow corresponding to " OK".
11. Hot water is delivered first from the brewing unit, then from the hot water/steam spout and "RINSING UNDERWAY" is displayed.
12. When the water in the tank has run out, empty the container used to collect the rinsing water.
13. (If the filter is installed) "INSERT FILTER INTO ITS HOUSING". Press "NEXT>" and extract the water tank. Replace the water softener filter if removed previously. 14. "RINSE AND FILL WATER TANK UP TO MAX LEVEL": Fill the tank up to the MAX level with fresh water.
15. "INSERT WATER TANK": Put the water tank back in the appliance.
16. "POSITION 2l CONTAINER PRESS OK TO START RINSING": Place the container used to collect the descaler solution empty under the hot water/steam spout and press " OK".
17. Hot water is delivered from the hot water/steam spout and "RINSING UNDERWAY" is displayed.
18. "EMPTY DRIP TRAY": At the end of the second rinse, remove, empty and replace the drip tray and grounds container. Press "NEXT>".
19. "DESCALE COMPLETE": press " OK".
20. "FILL TANK WITH FRESH WATER": empty the container used to collect the rinse water, remove the water tank and fill with fresh water up to the MAX level, then put back in the appliance.
Descaling is complete. |