Coffee & Espresso Maker, Adjustable Frother
Model: COM532M
Coffee doesn't flow |
Perform a rinse function. By performing that we need to check if there is no coffee coming out from the coffee spout. if no water comes out: make sure the water tank is fully inserted and has water. Make sure the coffee spout is clean. Make sure the brewing unit is clean or clean it.
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Doesn't follow function/programs |
Check if the customer is following the correct instructions from the manual. [Refer to DLS or website manual] |
Steaming issues |
The machine is not frothing: Make sure the steam dial is fully open. Make sure the milk nozzle holes are clean. Always clean the frother after each session Check the frother has all o'rings intact on the frother Best to use cold milk with a 2% or less fat content Stainless steel pitchers are best but can froth in any type container Be sure not to fully immerse the nozzle of the frother into the milk. The small hole at the top of the nozzle must stay above the milk line. As the milk aerate, it will grow in volume so you must lower the container keeping that hole free.
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Doesn't heat |
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Display error message/lights/acoustic signal |
Refer to “TROUBLESHOOTING” from the manual. [Refer to DLS or website manual] |
Blocked nozzle |
This may cause Steaming issues. Look at the Steaming issues section. |
Descale light won't go off |
This alarm is associated with coffee not flowing or not coming out. Possible causes: Issue with the water flow. |
Coffee temperature |
Is the brand old? Scale/hard water deposits in the water circuit: Perform the descaling procedure Is the brand new?
It could be associated with customer expectations. No preheating was done: Preheat The cups were not preheated: Heat the cups by rinsing them in hot water Adjust the temperature.
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