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Braun MultiServe Drip Coffee - KF9070SI
Lights/ Alarms problems |
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1.1 Descale light won't go off |
When the LED CLEAN light starts flashing it is time to descale your machine.
If the customer pressed the CLEAN button by mistake, they could skip the descaling procedure just following the below steps:
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1.2 Display shows E21 |
This error indicates there is insufficient water in the tank for the beverage size selected or that the water tank didn’t make a clean connection when it was returned to its position. To reset the sensor and clear the E21 message in the display:
If there is enough water in the tank and you continue getting the error E21 try to remove and put the water tank back a few times to clear any possible airlock in the system. |
1.3 Display shows E13 |
Make sure when making an Ice coffee to have selected the "over ice" function then clear the error.
When your Multi Serve coffee maker shows the error code E13 in the display, it means that the heating plate is not reaching the preset temperature for the desired drink choice.
This could happen when you're trying to brew an Over Ice beverage, but the Over Ice function was not engaged. If the carafe is full of ice, and you choose a hot coffee drink, this will prevent the heating plate from reaching the proper temperature and the E13 error will appear.
To clear this error from the display, unplug the unit and let the unit sit idle for 5-10 minutes. Then, plug the unit back in and reset the time before using. |
1.4 Display shows error E03, E04, E06, E07, E10, E11, E12, E14, E15 |
Unplug the appliance, wait 5 minutes, and plug it back in |
1.5 Display shows error E02, E05, E08, E09, E16 and E18 |
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1.6 Display shows error E19 |
Make sure the selector knob is not stuck in between two selections then clear the error. |
1.7 Error code "LID" |
The "LID" error message will appear when the coffee basket lid is not properly closed. |
1.8 Warming light indicator still on when the machine is off |
Once the unit is turned off, the keep warming indicator light remains lit until the warming plate cools down. |
Coffee Issues |
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2.1 The brewing process was interrupted. |
When the Drip stop function is activated, the lever is on "drip stop" position, for more than 2 minutes the Multiserve will stop the brewing cycle and reset itself to standby. |
2.2 The unit is not brewing the quantity of water selected when Over the Ice function has been chosen. |
When making an Over Ice beverage you need to account for the volume of ice in the carafe. The unit will brew half of the amount chosen and mix with the ice yielding the beverage of choice. (You can select only half or full carafe recipes) |
Leaking Issues |
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3.1 Coffee is overflowing. |
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3.2 Bottom to the counter |
Try to understand where the water coming from. If internal there is not troubleshooting available |
Timer doesn't work/defective timer |
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To set the timer |
Press the power button and then press and hold the "Clock" button for 2 seconds. Once the hour number starts flashing, press the set button to select the desired time, when you have the correct hour, press the “clock” button again to select the minutes. When you have the desired minutes press the “clock” button one last time to lock in your new time. |
To set the AUTO ON feature |
To set the Auto On feature please be sure you have set the clock, and the lever is in the "Coffee" position.
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Steaming Issues |
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5.1 Excessive steam during brewing |
Consumers who reside in higher altitude areas need to adjust their altitude setting or they will experience excessive steam during brewing. Be sure to ask where they live if this is the issue. Higher altitude requires higher altitude setting. |
Priming |
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Here is how to prime the Multiserve: |
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