TrueBrew replacement order email template

Dear [Customer's Name],

We are writing to confirm your TrueBrew replacement order [order number here] has been placed. Please allow 3-5 business days for processing. You will receive an email with tracking information once the order has shipped.

We are committed to ensuring your satisfaction and are pleased to extend an invitation to receive complimentary, personalized support for your new TrueBrew. Our team of experts is ready to assist you with any questions and ensure you get the most out of your product.

To access this exclusive service, click the following link to access live support during regular business hours or schedule a time that works best for you.

[Select the correct link base on customer ‘s information]

For customers in the United States: https://www.delonghi.com/en-us/live-coffee-expert

For customers in Canada (English): https://www.delonghi.com/en-ca/live-coffee-expert

Pour nos clientes au Canada (Français): https://www.delonghi.com/fr-ca/live-coffee-expert

You can also access our TrueBrew Resource Center at any time. This resource provides valuable information and tips for maximizing your brewing experience. 

If you have any other inquiries regarding your replacement order or require further assistance, please do not hesitate to contact us.