RECALLS - Heater / Dehumidifier / Blender

Oil-Filled Heaters:

If a customer calls with one of those old models affected by this voluntary recall, we offer to pick the unit up, send a label, and replace it free of charge with a comparable unit.

The models affected are oil-filled radiators produced between 1980 and 1988 (serial number 4 digits YYWW where YY is Year and WW is week i.e. 80-WW to 88-WW)

If a customer has an old oil-filled radiator model 51R means that the unit has been already replaced and is good.

** contact Paolo if this type of issue comes up

Dehumidifiers DDSE40 DDSE50 DG50

http://www.greedehumidifierrecall.com/ProductEntry.aspx

Follow the above link to check if the unit the consumer has is a recalled one and follow the instructions outlined.

Blender BLM800GY

http://www.blendxproblm800safetynotice.com/

Follow the above link to check if the unit the consumer has is a recalled one and follow the instructions outlined.

VOLUNTARY RECALL  DEHUMIDIFIERS NWT DD series August 4  2021

When receive a contact from a customer regarding a model listed here below

List Of Affected Models Sold Between 2010 and 2020

Please tell the customer:

Please contact New Widetech/Real Time Results at (877) 251-1512 (8:00 a.m. EST – 7:00 p.m. EST Monday through Friday) (You can also soft transfer the customer) or online at www.recallrtr.com/nwtdehumidifier or http://www.newwidetech.com/en/ and click on “Recall I email to nwtdehumidifier@realtimeresults.net or visit www.recallrtr.com/nwtdehumidifier/

"Recall information” at the bottom of the page for more information.

The website will require the customer to fill out information regarding the unit and their personal contact information, as well as include additional directions.

Custom Fields

• Related products: DW30M, DD30P, DD30PE, DD40P, DD45, DD45P, DD45PE, DD50P, DD50PE, DD50E, DD45E, DD50PSC, DD50PC, DD70PE, DDX45PE, DDX50PE, DDX70PE

• ID E-GAIN: 200100000005014

Online URL: https://delonghi.knowledgebase.co/article-26015.html