Oil-Filled Heaters:

If a customer calls with one of those old models affected by this voluntary recall, we offer to pick the unit up, send a label, and replace it free of charge with a comparable unit.

The models affected are oil-filled radiators produced between 1980 and 1988 (serial number 4 digits YYWW where YY is Year and WW is week i.e. 80-WW to 88-WW)

9308 DeLonghi	7308 Windsor
9608 DeLonghi	5309 Lady Martin
5108 DeLonghi	7308 Welbilt
4308 DeLonghi	7308T Welbilt
5307 DeLonghi	7307 Welbilt
5108T DeLonghi	3107 Sears
4707G DeLonghi	5809 Sears
3107 DeLonghi	5307 Sears
3107T DeLonghi	5108T Sears
RW700D Welbilt	RW800D Welbilt

If a customer has an old oil-filled radiator model 51R means that the unit has been already replaced and is good.

** contact Paolo if this type of issue comes up

Dehumidifiers DDSE40 DDSE50 DG50

http://www.greedehumidifierrecall.com/ProductEntry.aspx

Follow the above link to check if the unit the consumer has is a recalled one and follow the instructions outlined.

Blender BLM800GY

http://www.blendxproblm800safetynotice.com/

Follow the above link to check if the unit the consumer has is a recalled one and follow the instructions outlined.

VOLUNTARY RECALL DEHUMIDIFIERS NWT DD series August 4 2021

When receive a contact from a customer regarding a model listed here below

List Of Affected Models Sold Between 2010 and 2020

Brand	Model / Type	Sold in	Serial number
De' Longhi	DD30P, DD30PE	CA	All
De' Longhi	DD40P, DD40PCA	US, CA	All
De' Longhi	DD45	US, MX	All
De' Longhi	DD45P	US, CA	All
De' Longhi	DD45E	US, CA, MX	All
De' Longhi	DD45PE	US, CA	All
De' Longhi	DD50P, DD50PC, DD50PSC	US, CA	All
De' Longhi	DD50PE	US, CA, MX	All
De' Longhi	DD50PSCE	US	All
De' Longhi	DD50PEM	US, MX	All
De' Longhi	DD70PE	US, CA, MX	All
De' Longhi	DDX45PE		721 25 900053 P000001 through
		US, CA	721 25 900053 P000549
De' Longhi	DDX50PE	US, CA	721 25 900053 P000001 through 721 25 900053 P000549
De' Longhi	DDX70PE	US, CA	721 25 900053 P000001 through 721 25 900053 P000549
SuperClima	DW30M	US	All

Please tell the customer:

Please contact New Widetech/Real Time Results at (877) 251-1512 (8:00 a.m. EST – 7:00 p.m. EST Monday through Friday) (You can also soft transfer the customer) or online at www.recallrtr.com/nwtdehumidifier or http://www.newwidetech.com/en/ and click on “Recall I email to nwtdehumidifier@realtimeresults.net or visit www.recallrtr.com/nwtdehumidifier/

"Recall information” at the bottom of the page for more information.

The website will require the customer to fill out information regarding the unit and their personal contact information, as well as include additional directions.

Custom Fields

Related products: DW30M, DD30P, DD30PE, DD40P, DD45, DD45P, DD45PE, DD50P, DD50PE, DD50E, DD45E, DD50PSC, DD50PC, DD70PE, DDX45PE, DDX50PE, DDX70PE
ID E-GAIN: 200100000005014

Online URL: https://delonghi.knowledgebase.co/article-26015.html

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