Hawaii, Alaska and Puerto Rico product replacements
Customers calling in from Alaska, Hawaii, or Puerto Rico regarding an IN warranty:
Air Conditioner
Dehumidifier
Oil-filled radiator.
If troubleshooting does not resolve, refund. Please obtain a valid receipt copy, cut cord, and then process the refund.
If the unit is OUT of warranty, suggest they try a local repair shop for an estimate to repair.
If the unit is a:
Fully Auto coffee maker
La Specialista
or ANOTHER item
Please follow the chart to determine if you should replace it or refund it. If the price on the receipt is OVER the listed amount, replace the unit.
PACs | REFUND |
DEHUMIDIFIER | REFUND |
OIL FILLED RADIATOR | REFUND |
FACM/SPECIALISTA | REFUND if receipt is less than $700 |
FACM/SPECIALISTA Refurb | REFUND if receipt is less than $300 |
ALL OTHER PRODUCTS | REFUND if receipt is less than $130 |