E-commerce Order status definitions

Cart	It means the order is being placed and the customer is selecting the items they want to purchase.
Placed	The order has been placed; the customer confirmed the items to purchase and entered all his information and payment.
Checked_ Valid	A technical issue occurred when the order was placed. Needs to be checked by Jennifer to make sure there isn't a hold on their funds and to be further researched.
Processing	The order is in the warehouse and being prepared for shipment. (SAP Document flow will give you more accurate information as to what stage the order is at and also display the tracking number once it is posted).
Shipped	The order has been shipped, the customer's credit card has been charged, and the tracking information is available
Canceled	The order has been canceled and funds released back to the customer's credit card, either via customer request or there was an issue with fulfillment.
Exported	The order was successfully placed on the website and should be visible in SAP/Adyen. There could be up to an hour delay until it is visible in SAP from when the customer places the order on our site. This is normal and to be expected.
Fraud report	Need to reach out to Jennifer, there is no definitive answer to these types of cases, it could be our system or the customer's credit card. Reps should not be giving possible reasons for the order being rejected until reviewed by Jennifer. Also, information/verbiage in Adyen should not be discussed with the customer.