Do we repair TrueBrew units in Canada?

DO WE REPAIR TRUEBREW UNITS IN CANADA?

NO. ONCE YOU HAVE DETERMINED THE ISSUE CANNOT BE FIXED WITH PROPER TROUBLESHOOTING STEPS, YOU NEED TO SET CORRECT EXPECTATIONS AND GATHER ALL REQUIRED INFORMATION SUCH AS POP AND SHIPPING ADDRESS, CAPTURE THE ISSUE VIA TECH SEE TO ESCALATE THE TICKET TO "IN PROCESS - REPLACEMENT" FOR THE BO TEAM TO SEND THE FEDEX LABEL AND PROCESS THE ORDER.

> REPLACE UNIT